As Lawn Butler continues to grow, we are always looking for ways to improve our service to our customers. As part of our commitment to them, we will be implementing a new enterprise resource planning solution (ERP). An ERP is a business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back-office functions related to technology, services, and human resources. We will roll out this new resource in November. We have put forth great effort to develop and deploy our new ERP system with the aim of providing our customers with better customer service. These changes include: mobile field tracking, software integration, and quicker support solution. While most of the changes will be behind the scenes, our customers will notice some small changes and better functionality with software integrations.
At Lawn Butler, we “Conquer” customer expectations and we view our ERP as just one more way to be able to meet and exceed our customers’ expectations.